• Provides a vision of the future that captures the commitment of people.

  • Provides a clear sense of what needs to be done to move from the current reality to the future vision.

  • Shows respect for individual differences and makes use of the team’s diverse talents and strengths to achieve shared goals.

  • Maintains harmonious relationship among peers, team members, leaders and customers.

  • Collaborates on work by soliciting ideas and opinions within and among different functional teams.

  • Develops an effective network of alliances within and outside the organization and/or work group, and initiates strategic information sharing.

  • Works effectively with groups to achieve shared outcomes and accountabilities that enhance team performance.

  • Leverages existing, and creates new, systems for reward and recognition.